Opening Times:
Mon to Fri 7 am till 6 pm
Sat 8 am till 1 pm
Sunday Closed
The Team:
After Sales Manager Nick Mace
Service Advisor Ben Hollis
Service Advisor Tom Splevings
Workshop Controller Ray Buttress |
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| Always a warm welcome from Ben and Tom | Service Reception | State of the Art Workshop |
Nick Mace our Service Manager
Click Here to Book a Service or MOT
At TC Harrison Ford Huntingdon we aim to minimise the ammount of time your car is off the road. If you feel you car needs a fault diagnosing or repair please download and complete the Fault finding sheet If you email this to service@tch.co.uk with the details of when you would like your vehicle to be booked in one of our dedicated call centre advisors will be happy to make the booking for you.
At our Huntingdon branch we take customer service very seriously and are proud to be part of a family business of 80 years. Our standards are very high with local price matching, money back guarantee’s and one to one consultation with a technician for those testing faults, to see our full 5 Star Standards scroll down to bottom . In house we operate our own quality check program and also have our work independently checked by the RAC every month on top of this. We subscribe to the Motor Industry code of Practice for service and repairs to ensure complete satisfaction with everything we do.
We offer a Fixed price servicing and repair list for most of the ford range and we recommend Fords latest service plan which fixes the costs of your service price for between 2-5 years this protects you against inflation of parts, oil, labour rate or even VAT increases and if that’s not enough we will give you a 10% discount off the plan as a thank you for your loyalty and to keep you on the road Ford include in this plan Service Activated Roadside Assistance whereever you are with the car in Europe.
We have 4 courtesy cars to keep you on the road for a small charge or if you can do without your car during the day we do offer completely free of charge collection and delivery service or a drop off service either back to home, work or the centre of Town all within 15 miles of the garage.
We enjoy caring for all ages of Ford vehicles; customers can take advantage of our fantastic value service from £99 for all cars older than 3 years and combine a Mot with this at the same time for only £30.00.
Within our workshops we regularly keep our technicians up to the Ford standards during the year on new models and to keep them on top of their game every two years they have to go off to Fords training centre in Daventry to complete a 5 days assessment and pass an exam regardless of age, now that’s commitment.
We carry out all types of work within our workshop from straightforward servicing to complex engine diagnostic repairs and all necessary work covered by the manufacturer’s warranty. If you are concerned in any way about the condition of your car at any time of year, why not book it in for a totally free of charge health check so we can share with you any concerns we could see over the coming months or confirm it is perfectly safe for you to go to the next service.
We endeavor to make sure your servicing and mot’s are kept up to date by offering as a courtesy, a telephone, text or email reminder 30 days before. Why not register you and your car details below so we can do this for you.
If you need any support, advice or work on your Ford vehicle why not put us to the test, come down and see us, we’ve been servicing Fords since 1931!
At Huntingdon we can carry out Servicing, MOT's on majority of Ford cars and Vans and have probably the best diagnostic technicians in the county so whatever your needs are for your Ford we can deal with it all backed by are 5 Star Service
Local Price Match: You wont find a workshop offering lower prices for the same job within a five miles. If you do, we will match that price.
One to One Consultation with a technician. If you are concerned about any of the work that was recommended, it's always worth talking to the specialist, the person who knows your Ford better than anyone else. The specialist can answer all your questions about technical aspects of the service.
No unnecessary work will be recommended- Guaranteed. You'll never again need to wonder, "Was that really necessary?" because our technicians are trained to differentiate between work that is necessary to keep your vehicle running, and work that will help return your vehicle to showroom condition.
We'll run through a complimentary 29 point health check. 29 points are visually checked for your safety, convenience and peace of mind; from the tyres to the driveshaft's, from the brakes to the wipers and so on. That's a lot of care for you!
Money Back Guarantee When we promise something, we mean it. And if we fail to deliver any of the above promises, we will give you a full refund.
How To Contact Us:-
Nick Mace 01480 424160 email nm132@tch.co.uk
Ben Hollis 01480 424111 email bh135@tch.co.uk
Tom Splevings 01480 424166 email tjs32@tch.co.uk
Dont Just take our word for it See below for what our customers think of us.
Customer comments from Ford’s recent Octobers 2011 service questionnaires.
Mrs. W from Earith. Very personal service with a smile.
Mr. T from Brampton. A very smooth hassle free service.
Mrs. F from Chatteris. All staff very helpful and courteous very impressed job well done thanks.
Mr. P from Chatteris. I Initially booked the service online on the 10th for the 13th, when I arrived the service advisor couldn’t find no record of my booking. He was very apologetic, very polite and he managed to fit my car in for a service anyway at such short notice. I would suggest a review of your online booking facility.
Mr. P from St Ives. It was good.
Mrs. C from Brampton. Pleased to be offered a further years breakdown.
Mr. W from Upwood. Always a trouble free service car returned to me in a spotless condition. Timely reminders of service due date and recommendations for type of service is why I have purchased a number of Fords from T C Harrison and will continue to do so.
Mrs. m from Godmanchester . Would have been nice to have a courtesy car but one of the staff dropped me home after I had dropped my car off at the garage and picked me up when it was ready for collection.
Mr. T from Hartford. A competent organization providing very satisfactory service.
Miss H from Sutton . A charge for the courtesy car was never explained to me and cleaning of the vehicle whilst in for service was poor too.
Mr. C from Bar Hill. Cleaned my car properly inside and out.
Mr. C from Biggleswade. Polite, courteous & friendly. Explained about free AA cover with service didn’t overfill engine as did mantles of biggleswade on the two services on previous car. I purchased the car from Harrison Ford and I will have it serviced there, I can’t fault them. I recommend them to all my family and friends.
Mr. C from Bluntisham. I was offered and accepted Ford Assist AA Roadside assistance free of charge.
Mr. Brown from Yaxley. Dealer service excellent all round But the only thing I’m not happy with is having no spare wheel or jack.
Mr. S from Hemingford Grey. Excellent service as usual
