Our vast New and Used Car Supersite has everything from an immense 13 vehicle New Car Showroom to a complimentary coffee shop and children’s soft play area.
The relaxing air conditioned showroom and comprehensive service aftersales facility has everything you need for purchasing or maintaining your car or commercial vehicle and customers old or new may browse our new and used stock at their leisure with our experienced non-confrontational staff who will guide you through the car selection process. Experienced Service Advisors and Ford Master Technicians are also on hand to assist with either routine service requirements or technical/diagnostic issues. TC Harrison Derby is a complete New/Used Car and Commercial Vehicle Centre that is able to cater for all of your motoring needs.
MOTABILITY
All TC Harrison dealerships have dedicated Motability Specialists and dedicated disabled access/parking. Our Motability Team are always on hand to guide you through the vehicle acquisition process and whether you are an experienced Motability customer or someone who is new to the scheme we are very pleased to offer any assistance you require from initial deposit information to scheme requirements and adaptors/modifications to make driving easier and more pleasurable to you.
BUSINESS USERS
Our friendly and experienced Business Centre is available to assist any local or national business to acquire company cars or commercial vehicles. Whether you require a Lease, Contract Hire or any alternative method of business finance our fully experienced Team can provide details and quotations quickly and easily. We also offer a complete vehicle management service for any business that wants to leave the full control of their vehicles to us and information is available on request.
FORD DIRECT SUPERSITE
TC Harrison Derby is one of only a few hand-picked Ford Direct Used Car Supersites around the country. With over 500 used cars in Group stock and thousands more immediately available direct from Ford Motor Company we can supply an unrivalled choice of good quality Ford Approved Used Cars which can be supplied and delivered anywhere in the UK. Ford Direct cars offer peace of mind motoring with a 24 month unlimited mileage warranty which is backed by Ford Motor Company and 24 month Ford Assistance and Roadside recovery. Ford Direct cars are always high quality high specification vehicles with low mileage and full service history offering unrivalled value in the Used Car Market.
MORE INFO
KEY PERSONNEL
| Joint Group Managing Director Joint Group Managing Director Group Marketing Manager Group Aftersales Director Business Centre Manager Regional Parts Manager New Car General Sales Manager Midlands Aftersales Manager Service Manager Rapid Fit Manager Regional Accountant |
Neil Baker David Bocking Max Muscroft Paul Lowe Nigel Croydon Adrian Coates Garry Hawksworth Julian Parr Peter Richardson Andy Smith Terry Earp |
CUSTOMER SATISFACTION
The T C Harrison Group has a very strong commitment to Customer Satisfaction and to Treating Customers Fairly in all of our dealings with customers; this policy has earned the dealership a number of coveted awards including the Ford Chairman’s Award for Outstanding Customer Satisfaction. If any customer has any concerns with any aspect of our Customer Care they should contact us immediately by any of the following means and we can promise immediately attention to your concerns:-
Telephone: 0845 2630076
Fax: 0845 4020482
Email: contactus@tch.co.uk
Or write to: Customer Relations, T C Harrison Ford, Stadium View, Pride Park, Derby, DE24 8JH
