FordLiive


15 March 2021

FordLiive

“If vehicles stop, businesses stop.” 

That’s why we are introducing to you your new best friend, FORDLiive. The Connected Uptime System which promises to transform the way you run and maintain your commercial vehicle. Reducing the number of breakdowns, enabling fewer time-consuming visits to workshops and achieving quicker servicing and repair times are all features of FORDliive - keeping your vehicles on the road and your business up and running.  

There are three main parts to the FORDliive service: 

1) Smart maintenance to reduce avoidable breakdowns. This will give you a complete vehicle health overview for all connected Ford Commercial Vehicles through FordPass Pro and Ford Telematics. You can check the health of your vehicles, book scheduled maintenance or repairs and plan for any in the future.  

2) Ford Service Pro is Ford’s Commercial Vehicle Service Promise, committed to minimising downtime of your vehicle and expenses to your business, at your convenience. Benefit from a suite of specialist capabilities including extended opening hours, same day inspection, while-you-wait express servicing and easy to access online service bookings.  

3) And the FORDLiive Centre’s, that harness the power of the wider Ford network and partnerships with Roadside Assistance Suppliers to support both our Customers and Dealers. The FORDLiive Centre connects our FORDLiive agents with our Dealers in real-time with expertise, resources and vehicle health data to identify where assistance can be provided to resolve technical issues or expedite parts.  

FORDLiive is a free-of-charge service that can be accessed via the FordPass Pro app or from our forthcoming Fleet Vehicle Health Dashboard, and is ready to be used with any connected Ford Commercial Vehicle in service now and in the future. 

Get in touch with one of our Transit Centres where an expert will be more than happy to answer any questions you may have about FORDliive:  

Derby: 01332 633 654 

Peterborough: 01733 425 559 

Spalding: 01775 889 120