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Service Advisor


Location: St Neots

Service Advisor

Service Advisor

We have a vacancy for a Service Advisor at our St Neots dealership.

 
The role and primarily day-to-day duties and responsibilities will include:
Maximising service profitability
Ensure the highest level of customer satisfaction at all times
Maintain excellent standards of departmental administration
To support all aftersales departments at key / busy times
To help the dealership achieve standards of process efficiency
Cash Handling
 

Skills and Experience required including:
Enthusiasm to deliver and continuously improve product knowledge through a dedicated manufacturer training program
The desire to achieve the highest standard of customer care, measured through a manufacturer CSI program and customer retention.
A flexible approach with the ability to adjust in a changing / busy environment
Previous experience in a Service Advisor capacity is desirable – although full training will be provided.

If you feel you have the skills we are looking for and possess excellent communication / organizational skills and the above opportunity appeals to you, please contact Mark Nelson on 07968 151232 or e mail mark.nelson@tchford.co.uk in the first instance.
 
 
Closing date for applications is:  31st July 2019
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