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Ford Service Pro


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Ford Service Pro Customer Promise at all TC Harrison Transit Centres

Our business is to keep your business moving!

With three TC Harrison Ford Transit Centre locations in Derby, Peterborough and Spalding now delivering a professional and reliable service for business customers, Ford van owners can benefit from a host of smart, affordable products and services that combine to form the Ford Service Pro promise. 

Take a look at the information below to learn more about what Ford Service Pro at TC Harrison can mean for you.

Extended Opening Hours and Working Around You

Time is money and that's why we offer extended opening hours at all TC Harrison Ford Transit Centres. We'll work around your schedule to ensure you're back on the road as soon as possible. Drop your van off with us by 4pm and collect it by 10am the very next day, ready for the busy work-day ahead.

VOSA Approved Services and Van MOTs

We provide VOSA approved speed limiting to all models within the Ford Commercial range, we can also service your tachograph systems and complete commercial vehicle MOT tests - including Class 4, 5 and 7.

Collection and Delivery

Collection and delivery This takes place on appointment and within a reasonable travel time (for an additional cost, or free within 30 minutes drive time*). We'll even wash your vehicle so that it looks its best.


 
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Unscheduled and urgent repairs

When your commercial vehicles aren’t at work, neither are your drivers. Our priority is to get both back on the road as quickly and efficiently as possible.

Initial diagnosis on urgent (vehicle off-road) repairs is carried out to same-day-inspection, with parts ordered where necessary. We aim to complete most repairs the same working day.

Genuine Ford Parts Used

All parts are designed and engineered by Ford, to Ford standards. Parts fitted to a vehicle outside of warranty carry a ‘fitted in service’ parts warranty. We also stock a wide range of commercial vehicle tyres.

All parts are either in stock or delivered to any TC Harrison Ford dealership by 9am the next morning

Ford UK Backed

Our entire team of Ford-trained technicians are supported by online technical information and a Ford technical hotline. For speedy and accurate fault diagnosis, we provide a sophisticated, internet-linked vehicle diagnostics system.
TC Harrison Dealerships are also party to all Ford Electronic recall programs, Fleet Service Centres and free Fleet Accident Management Services.
 

Like-For-Like Van Replacements

When your van is off the road we aim to provide you with a like-for-like replacement in terms of size and capability. Alternatively, if it's easier we can collect and deliver your vehicle back to you, within a reasonable travelling time or for an additional cost. We'll even wash your van before we hand you back the keys, so that it always looks its best.

Ford Transit Van Diagnostics 

Our state-of-the-art equipment is designed specifically for rapid diagnosis on every model in the Ford CV range. For speedy and accurate fault diagnosis, we provide a sophisticated, internet-linked diagnostics system and all work is carried out by Ford-trained technicians, supported by Ford online technical help and a dedicated hotline.

Off The Road Repairs 

When your vans aren't at work, neither are your drivers. Our priority is to get you both back on the road as quickly and efficiently as possible. All initial diagnosis on urgent repairs are carried out within 2 hours of arrival, with parts ordered where necessary. We aim to complete the majority of repairs the same working day, to minimise the time spent off road.

Priority Booking and Servicing

Bookings can be made online and we always aim to provide you with a date and time that’s less than three days away. If you're in a rush our technicians can service your commercial vehicle while you wait and you can either relax or work, enjoying the free Wi-Fi and coffee from the comfort of our waiting lounges.

Terms and Conditions

* TC Harrison Ford reserves the right to decline collection/delivery to unsuitable or unsafe premises. Please contact our dedicated Ford Service Departments for more details.

TC Harrison Ford reserves the right to remove any of the services without notice in line with recommendations from Ford UK.