Transit 24 Customer Service Promise

As an approved Transit Centre location TC Harrison customers will benefit from a whole host of features exclusive to Transit Centre locations , these are combined to form the Transit 24 Promise.

TC Harrison Ford Transit Service Promise
TC Harrison Ford Transit Service Promise

Extended Opening Hours

All our TC Harrison Transit Centre sites are open at minimum 7.30am-6.30pm Mon – Fri, 8am – 1pm Saturday plus a late night service is available for routine servicing at least on Thursdays – if you drop off by 4pm you can collect by 10am the following day. Opening times can be found on the Transit Centre locations page or you can contact your local TC Harrison Transit Centre for more information on their opening hours.

We also offer overnight servicing on your Transit from Monday to Thursday every week, meaning you're back on the road the very next morning!

Find out more about overnight servicing

Alternative Transport

To keep you on the move we can provide alternative transport, and we ensure there is dedicated commercial vehicle parking, with bays big enough for all Transit models. Alternatively if it's easier we can collect and deliver your vehicle, within a reasonable travelling time (for an additional cost, or free within 30 minutes drive time). We'll even wash your vehicle, before we hand back the keys, so that it looks its best.

TC Harrison Ford Transit Service Promise

While-You-Wait Servicing

If you're in a rush our technicians can service your commercial vehicle when it suits you and we respond to 1link online service booking requests within twenty minutes. Whilst you wait, you can even enjoy free Wi-Fi so you can carry on dealing with emails from the comfort of our waiting lounges.

VOSA Approved Services and MOTs

We provide VOSA approved speed limiting to all models within the Ford Commercial range, we can also service your techographs as well as MOTs (including Class 4, 5 and 7 tests).

Fleet National Pricing

Maximum recommended pricing for fleets with over 25 vehicles ensures you get the best price for routine services and fixed content jobs.

Genuine Ford Parts Availability

Parts either in stock or delivered to your local TC Harrison Transit Centre by 9am the next morning. All parts are designed and engineered to specific Ford standards and we also carry a wide range of tyres to suit all vehicles within the Ford commercial range

Ford Diagnostics

For speedy and accurate fault diagnosis, we provide a sophisticated, internet-linked vehicle diagnostics system. All work is carried out by Ford-trained techicians, benefitting from Ford online technical information and a dedicated Ford technical hotline. Taking commercial vehicles into the 21st century we've also installed a dedicated backup from Ford online, with an electronic recall platform as well as Fleet Service and Accident Management service.

Transit Centre Derby

TC Harrison Ford Transit Service Promise

Unscheduled Repairs

When your commercial vehicles aren't at work, neither are your drivers. Our priority is to get you both back on the road as quickly and efficiently as possible. All initial diagnosis on urgent repairs are carried out within two hours of arrival, with parts ordered where necessary. We aim to complete the majority of repairs the same working day, to minimise the time spent off road.

Transit Centre Peterborough