2 year unlimited mileage warranty
Your Ford Direct car comes with a two-year comprehensive unlimited mileage warranty included in the price. This means it's covered against failure due to manufacturing or material defects in most original specification components, and there are no limits on the number of claims you can make.
2 years Ford Assistance including Europe-wide cover
Ford Assistance covers most European destinations and is valid 24 hours a day, 365 days a year. All Ford Direct cars come with two-years' Ford Assistance which provides roadside assistance, assistance at home and vehicle recovery.
30 day exchange plan
If for any reason you wish to change your Ford Direct car that you purchased through us, you may exchange it once within the first 30 days or 1,000 miles (whichever is sooner) as long as it is:
• Returned to TCH
• The same vehicle that was sold to you (including tyres and options etc)
• In the same condition as sold
• Exchanged for another car of the same or higher price
If you bought your car on finance, you'll need to settle the balance with the finance company when you make the exchange, and sign a new finance agreement.
Prepared to Ford's exacting standards
Once a vehicle has passed an initial and thorough examination, it goes through the Ford used car reconditioning process, where any prior noted imperfections are corrected. In addition, your car has a full service history, as recommended in the Ford Service Plan.
Find Your Local TCH
Once they've passed our rigorous tests and checks, all Ford Direct cars are issued with a tamperproof windscreen hologram.